Spice Retail Limited is the new face of Hotspot Retail Ltd. and Cellucom India. Spice Retail brings to you the best in Mobility at the best of prices. From latest smart phones, Tablets, trendy mobile phones, Bluetooth devices, accessories & memory cards, to the latest in laptops, we have it all. We are committed to bringing the latest and the best mobility products to you, our customer. At a Spice Hotspot stores you will find that there is always a wide variety of choice available and should you seem confused, you can always ask for assistance, we'd be happy to help.
 
Spice Retail made its humble beginning in the year 2005 as Hotspot with a team of 15 people. In the year 2009, Hotspot acquired Cellucom’s India operations and the combined entity is now known as Spice Retail Limited. With the market poised to expand, a Spice Hotspot store in your neighbourhood shall soon be a reality. Recently Bangalore’s Global Access chain of stores was acquired by Spice Retail Limited, pushing the total count of stores to over 850.
 
Each Spice Hotspot store is equipped to provide a solution to your service needs, be it recharging your phone number, paying your mobile phone bills, buying a new mobile phone number or even buying a new phone. So whether you want a recharge your number or buy a new device, you can always find it at Spice Hotspot. We also provide a 2 year warranty (should you want one) on mobile handsets bought from our store, this warranty also covers physical damage and liquid damage, making your purchase secure and safe.

Spice mobiles and more serves as a platform to fill a void that exists in the Indian technology retail sector.

Today the technology retail industry is mostly unorganized with mom and pop stores dominating the landscape. The customer is rarely able to fulfill his curiosity The un-organized nature of technology retail, dominance of mom and pop stores, customer curiosity, continuous technological evolution in mobile devices and the emergence of mobile devices as mediums of entertainment has created a void between what the customer really wants and whats available in terms of a Customer Offering.

Hot Spot forms the missing link in the value map whereby customers can take advantage of a multi-brand retail environment and well trained staff, thus offering the customer the latest products in an informed selling environment.

Our Competitive Positioning Number 1 in Customer Satisfaction

Mint , A business newspaper has rated Hot Spot as number 1 on Customer Satisfaction Index in an independent survey on Indian Retail (Dec-07)

My Mobilea specialty magazine in the technology space rated and ranked the various mobile phone retailers in the organized sector. A summary of their rating is as follows:

RANK	RETAILER	VERDICT
1	HOTSPOT	87.5%
2	MBAZAAR	77.5%
3	MOBILE NXT	72.5%
4	SUBHIKSHA	62.5%
5	RPG CELLCOM	60%

Total Customer Offering Mobiles & More

The Product Portfolio

Mobile Phones wide range and multi-brand

Network connections and recharge options

Accessories Memory cards, blue-tooth devices, headsets, screen protectors, phone covers, etc.

Value Added Services Ring tones, Music downloads, Games, etc. Exchange offerings

Other digital products Digital cameras, I-Pods, PDAs, Gaming products Insurance, extended warranty, AMC, financing.

The Value Offering

Sales, After Sales and VAS

• Competitive pricing enabled by volume economics and supply chain linkages
• Hot Spot has tie-ups in place with all major brands in Mobile Handsets Nokia, Motorola, Sony, Samsung, Spice, LG, Fly, HTC.
• Hot Spot also has tie-ups with all major airtime operators - Airtel, Vodafone, Idea, Spice, Reliance, Tata, Virgin.
• Hot Spot is able to leverage these tie-ups to ensure delivery of quality products, a great experience and best value to the customer
• Launched Hot Spot branded range of accessories